btd111 Privacy Policy
At btd111, the privacy and security of your personal data are a top priority. This Privacy Policy explains exactly what information we collect, how we use it, who we share it with, and what rights you have as a registered player on our platform.
01 Data We Collect
btd111 collects personal data from you at different points during your relationship with the Platform — starting from the moment you register an account through to ongoing use of our sports betting, live casino, and slots services. We only collect the data we genuinely need to provide a safe, compliant, and high-quality gambling experience for players in Bangladesh.
The categories of personal data we may collect include the following:
Identity & Contact Data
- Full legal name — as provided at registration and confirmed through KYC (Know Your Customer) verification.
- Date of birth — to verify that you meet the 18+ age requirement for gambling on btd111.
- Email address — used for account communications, promotional messages (where consented), and password recovery.
- Mobile phone number — used for SMS verification, two-factor authentication, and account security alerts.
- Residential address — collected during enhanced KYC verification and used for identity and address confirmation.
- Government-issued ID details — National ID card number, passport number, or other document details provided during KYC.
Financial Data
- Payment method details — bKash account number, Nagad wallet number, Rocket number, Upay details, bank account details, or Visa/Mastercard details used for deposits and withdrawals.
- Transaction history — a full record of all deposits, withdrawals, bonuses, and wager settlements on your btd111 account, denominated in BDT.
- Source of funds — in high-value transaction scenarios, we may request evidence of the lawful source of funds used on the Platform, as required under our AML obligations.
Technical & Behavioural Data
- IP address and device identifiers — used to verify your location, detect duplicate accounts, and support fraud prevention.
- Browser type, operating system, and device type — used for platform compatibility and security analysis.
- Session data and login timestamps — including login times, session duration, pages visited, games played, and bets placed.
- Geolocation data — approximate location derived from your IP address, used to verify jurisdiction eligibility.
- Cookie and tracking data — see Section 03 (Cookies & Tracking) for full details.
02 How We Use Your Data
btd111 processes your personal data only for clearly defined, lawful purposes. We do not sell your personal data to third parties for their own marketing purposes. Every use of your data is tied to one of the legal bases described below. Where we rely on your consent, you may withdraw that consent at any time by contacting our support team.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration & management | Identity, contact, device data | Contractual necessity |
| Age & identity verification (KYC) | Identity, government ID | Legal obligation |
| Processing deposits & withdrawals | Financial, identity data | Contractual necessity |
| Fraud prevention & AML compliance | Financial, technical, behavioural | Legal obligation / legitimate interest |
| Responsible gaming monitoring | Behavioural, financial data | Legal obligation / legitimate interest |
| Customer support communications | Identity, contact, account data | Contractual necessity |
| Marketing & promotional emails | Contact, behavioural data | Consent (opt-in) |
| Platform security & abuse detection | Technical, behavioural data | Legitimate interest |
| Analytics & platform improvement | Anonymised / aggregated data | Legitimate interest |
Marketing Communications
btd111 may send you promotional communications — including bonus offers, BPL cricket specials, Eid promotions, and seasonal reload bonuses — by email or SMS, but only if you have opted in to receive such messages during registration or via your account preferences. You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting support at [email protected]. Opting out of marketing will not affect your ability to use the Platform or receive essential account-related communications.
04 Data Sharing & Third Parties
btd111 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose.
- Payment processors: We share necessary financial and identity data with payment service providers — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and card networks (Visa/Mastercard) — strictly to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by contractual obligations to protect your data.
- KYC and identity verification providers: Third-party identity verification services may process your government-issued ID documents and facial comparison data to assist with KYC compliance. These providers are contractually prohibited from using your data for any other purpose.
- Game providers and software studios: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive anonymised session identifiers to facilitate game launches and settle game outcomes. They do not receive your full personal profile.
- Analytics and performance providers: We use third-party analytics tools (processing anonymised or pseudonymised data) to measure Platform performance, monitor uptime, and improve the user experience. No personally identifiable information is passed to analytics providers.
- Legal and regulatory authorities: btd111 may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities if required to do so by applicable law, a valid court order, or as part of our AML reporting obligations. We will notify you of such disclosure where we are legally permitted to do so.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of btd111's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that result from it.
05 Data Retention
btd111 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as we are legally required to keep it. When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years | AML compliance, legal obligation |
| KYC documents | Duration of account + 5 years | Regulatory requirement |
| Financial transaction records | 7 years from transaction date | Financial record-keeping law |
| Betting and gameplay history | 5 years from account closure | Dispute resolution, responsible gaming |
| Customer support records | 3 years from last interaction | Service quality, dispute history |
| Marketing preferences & consent logs | Until opt-out + 1 year | Proof of consent |
| Analytics data (anonymised) | Up to 26 months | Platform performance analysis |
If you request deletion of your personal data (see Section 06 — Your Privacy Rights), we will honour that request to the extent permitted by law. Where we are required by law to retain certain data (such as financial transaction records), we will inform you which categories of data cannot be immediately deleted and why.
06 Your Privacy Rights
As a btd111 player, you have a number of rights in relation to your personal data. We take these rights seriously and aim to respond to all valid requests within 30 days of receipt. In complex cases, we may extend this period by a further 30 days, in which case we will notify you promptly with an explanation of the reason for the extension.
To exercise any of the rights listed below, please contact us at [email protected] with the subject line PRIVACY REQUEST. We may ask you to verify your identity before processing your request to protect against unauthorised access to your personal data.
07 Data Security
The security of your personal data is a core commitment at btd111. We implement a multi-layered security architecture to protect your data against unauthorised access, disclosure, alteration, and destruction. Our security measures are reviewed and updated on a continuous basis to address evolving threats.
- TLS/SSL encryption: All data transmitted between your device and btd111's servers is encrypted using industry-standard TLS 1.2 or higher. The padlock icon in your browser's address bar confirms that your connection to btd111.net is secure.
- Data encryption at rest: Sensitive personal data and financial records stored on btd111's servers are encrypted at rest using AES-256 encryption, so that even in the event of a data breach, raw data cannot be read without the decryption key.
- Access controls: Access to personal data within btd111's internal systems is strictly role-based and limited to employees who need it to perform their job duties. All internal access is logged and audited.
- Two-factor authentication: btd111 strongly recommends enabling SMS-based two-factor authentication (2FA) on your account. 2FA adds a second layer of protection beyond your password, significantly reducing the risk of unauthorised account access.
- Penetration testing and security audits: btd111 conducts regular third-party security audits and penetration tests to identify and remediate vulnerabilities before they can be exploited.
- Secure payment processing: Payment transactions via bKash, Nagad, and other providers are processed through their own secure, PCI-DSS-compliant environments. btd111 does not store full payment card numbers on its own servers.
Data Breach Response
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, btd111 will notify affected users promptly — and in any event within the timeframe required by applicable data protection regulations. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the measures btd111 has taken or proposes to take to address the breach.
If you suspect that your btd111 account has been compromised, please contact our security team immediately at [email protected] so that we can freeze your account and begin an investigation without delay.
08 Contact & Updates
If you have any questions, concerns, or requests relating to this Privacy Policy or the way btd111 handles your personal data, please reach out to our dedicated support team. We aim to respond to all privacy-related enquiries within 4 business hours during Bangladesh Standard Time (BST, UTC+6) operating hours, and within 24 hours for after-hours submissions.
How to Contact Us
Email (privacy enquiries): [email protected] — use the subject line PRIVACY REQUEST to ensure your message reaches the correct team promptly.
Live chat is available directly on the Platform 24 hours a day, 7 days a week, for urgent account-related privacy concerns such as suspected unauthorised access or a request to immediately suspend your account.
Updates to This Privacy Policy
btd111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When we make material changes, we will notify you by email (to the address registered on your account) and by displaying a prominent notice on the btd111.net homepage for a period of at least 14 days before the updated policy takes effect.
The effective date at the top of this document will always reflect the date of the most recent revision. Your continued use of the Platform after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated policy, you may close your account at any time by contacting our support team.
We encourage you to review this Privacy Policy periodically — particularly before making deposits or sharing additional personal data — to stay informed about how btd111 protects your information.
Your Privacy Is Protected — Now Enjoy the Platform
With your data secured under our strict Privacy Policy, explore everything btd111 has to offer — from BPL cricket betting and live casino tables to hundreds of slots with instant bKash and Nagad payouts.